Our team of experienced consultants has helped many organizations in various industries to improve upon different aspects of their customer interaction activities.
Here is a collection of sample success stories to illustrate Sagatori’s capabilities.
| Date | Summary | |
|---|---|---|
| 7th December 2006 | CLP Power CLP wanted to focus on both demand management and resource management simultaneously to deliver higher levels of service to customers. CLP also embarked upon a major CRM implementation & required contact centre input... More |
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| 21st November 2006 | United Overseas Bank UOB provides a wide range of financial services through a global network of branches/offices and subsidiaries/associates: personal financial services, private banking, trust services, commercial and corporate banking.. More |
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| 21st November 2006 | NSW Businesslink With the reintroduction of previously outsourced IT services, and the expansion of shared services offerings, NSW Businesslink needed to plan, design and build a new contact centre to support these initiatives. More |
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| 1st May 2006 | Victoria Police Victoria Police reviewed its Information Technology (IT) service delivery model and decided to establish a new service centre that enabled greater accountability for service delivery, provided a single point of contact.... More |
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| 15th October 2005 | Sensis Sensis needed to establish a national contact centre network to support its core business for Yellow Pages and White Pages, reduce operating costs and increase revenue from telephone based sales. More |