The Online Services division of Sagatori works with clients to provide Customer Interaction solutions across channels where the customer is in control.

These channels include:

• The Internet – both as a service channel, and as a sales channel
• Multimedia touch screen kiosks – often used in public areas as
  information displays, but also as sales display.

At Sagatori, our focus is not on the technology, but rather on providing the appropriate service to the customer across the correct channel. For that reason, while a customer may engage Sagatori to develop a Contact Centre solution, they may well find that there is also a role for our Online Services division involvement as well.